Blog.

All the latest news, stories and blogs from the IT@Spectrum team.

Our response to COVID-19

31 August 2021

Keep up to date with everything we're doing to adapt to the changes that lockdown brings.

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March COVID Update

5 March 2021

Keep up to date with everything we're doing to adapt to the changes that lockdown brings. 

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AI-enabled web chat can handle a large proportion of straightforward customer requests, while automating the customer identification process to shorten call times and reduce fraud.

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Our Software Support Coordinator Bradley Guiness presents an insight into the vital work our helpdesk team provide for our customers.

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