Our response to COVID-19.

Our response to COVID-19

4 November 2020

Throughout COVID-19 we have maintained a series of ‘working from home’ procedures to allow our employees to continue providing services to our valued customers from the safety of their own homes. As a result of this flexibility, and taking into account the most recent Government announcements, we are therefore able to meet the working needs of those staff members who are able to work from home, as well as those whose roles mean that they need to work amongst our customer base.

No matter what, our friendly team will always be on hand to meet the ever-changing level of demand from our customers. So, please rest assured that our service levels remain as high as ever and we are here for you and your business.

It is worth mentioning that, throughout the pandemic, we have also been carefully assessing the range of services we are able to provide to our customers, and we are seeing that there is more demand than ever for our Information Management solutions. These are the solutions that automate mundane administrative tasks, digitise documents and ease the flow of information around your business.

The technological revolution has been fast-forwarded because of the pandemic and thankfully, we remain at the forefront of the automation of business processes, so please do call us if you need any expert advice or are just curious about how we can help you. If you deal with paper, information or data, you should talk to us.

In the meantime, should you need any help with any of our print or information management solutions, or require assistance from our finance or sales team, you can reach us in the following ways:

• Office phone number: 01482 586732
• Support website: https://www.itspectrum.co.uk/support

As ever, wherever possible we are trying to resolve customer issues remotely and only attending customer premises if absolutely necessary, carrying out site visits when the need arises, where appropriate precautions are in place and only if the Government guidance allows.

For more information on IT@Spectrum's products and services, click here.

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