Alpine Fine Foods.

Alpine Fine Foods provides a food wholesale and delivery service to businesses across the whole of the UK with a product range of over 3,500 lines.

Company Name

Alpine Fine Foods

Industry

Food

Founded

2001

Location

Hull

Website

alpinefinefoods.co.uk

Print Case Study

Print

“We have worked with IT@Spectrum for over 10 years and have always found them to be a reliable supplier of quality products, backed up by great service.”

Alpine Fine Foods

Putting the customer first.


The Company


Alpine Fine Foods provides a food wholesale and delivery service to businesses across the whole of the UK with a product range of over 3,500 lines.

 

Objective


Alpine required improved print management solutions in order to gain better control of costs, as well as the introduction of automated finance systems to help manage the purchase and sales ledger transactions dealt with by the Accounts department. In addition, better information needed to be presented to assist in logistics planning.

 

Challenges

  • Existing printer fleet was a drain on time and IT resources
  • Operations were slow and cumbersome
  • Heavily staffed Accounts department with considerable manual input of data
  • Management reporting was slow due to speed of collecting monthly data

As a growing company, Alpine Fine Foods pride themselves on product quality and, in choosing IT@Spectrum, they were able to uphold this approach with the introduction of the best-in-class Canon range.

 

The Solution


IT@Spectrum have met Alpine’s print/copy/scan management needs for over 10 years and during this time, have always ensured that Alpine have use of the latest print technology from world-leading manufacturer, Canon. Initially, replacing the existing equipment with a reduced number of more efficient and less-costly devices delivered immediate savings on print costs as well as energy consumption and reduced downtime. These benefits have simply continued throughout the duration of our relationship. To Alpine, health & safety, hygiene and compliance are of paramount importance, and the professionalism, understanding and integrity of the IT@Spectrum support teams was a key factor in the decision-making process, particularly considering some of the sensitive and secure areas of the customer’s business.


More recently, and as part of IT@Spectrum’s ongoing account management process, we identified further areas within Alpine’s business where savings could be made. One of our renowned Business Process consultants carried out further investigation and introduced a Business Intelligence solution that now helps visualise the company’s real-time position on delivery driver capacity, product range performance, customer types and, ultimately, profitability; allowing Alpine to make better, more informed decisions.

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Improved efficiency of print/copy/scan fleet

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Intuitive visibility on logistics and KPI's

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Automation of mundane tasks

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Closely managed account to meet ongoing needs

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