Pepperells.

Pepperells Solicitors is a dynamic and fast-growing law firm, offering expertise on a broad range of legal matters, including commercial, property, family and dispute resolution.

Company Name

Pepperells

Industry

Legal

Founded

1985

Location

Hull, Scunthorpe and Grimsby

Website

www.pepperells.com

Print Case Study

Print

"We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print."

Pepperells

Ambitious growth backed by quality service.

The Company

Pepperells Solicitors is a dynamic and fast-growing law firm, offering expertise on a broad range of legal matters, including commercial, property, family and dispute resolution.

Objective

Improve the digital working environment that would support Pepperells’ business strategy to deliver better client service, greater profitability and reduced overheads. Canon’s robust, premium quality devices ensure that maximum value for money can be achieved by the customer.

Challenges

  • Existing printer fleet was a drain on time and IT resources
  • Heavy paper-usage in a legal environment places significant burden on devices
  • Desire for reliable devices with long life-span
  • Inconsistent end-user experience
  • Heavily legislated industry, where information security is paramount

Pepperells’ expansion has been considerable following acquisition of a number of other law firms throughout the Humber region.

With a desire to drive growth in new towns, backed by the introduction of innovative technology and working practices, Pepperells took the decision to invest in improving efficiency within its back office operations.

The Solution

After conducting an audit of the firm’s print environment, IT@Spectrum worked closely with Pepperells to propose a Managed Print Services (MPS) solution that not only reduced paper usage and administration turnaround times, but has also substantially improved the user experience for the staff. Most importantly, the business achieved considerable savings in the first eighteen months following the implementation of the solution, all of which is being re-invested into the ongoing growth strategy of the business.

After a formal print policy was agreed with the firm, IT@Spectrum’s delivery team confirmed the design of the project, the location of the devices, delivery and testing of the new equipment, providing support to coincide with the termination of contracts and the removal of the old devices... resulted in a seamless transition and minimal disruption to the business.

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Improved efficiency of print/copy/scan fleet

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Vastly reduced paper usage

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Tightly managed information security

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First-class service levels

Improve workflows and save time and money with a bespoke information management package

Call today to for a full comprehensive audit of your information management and workflows. We’ll provide a completely bespoke solution to save you time and money

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