Case Study
Tollbar Academy.
The Tollbar Academy consists of 8 schools across Lincolnshire, collectively teaching over 4,500 pupils. The Academy plans to grow further in the coming years.
Sector
Education
Founded
1937
“Spectrum has taken the pain out of our print operations. We benefit from complete transparency of print use, toner delivered just as we need it and a flexible re-location arrangement that gives us the freedom to move devices easily between schools.”
Objective
Being a Multi-Academy Trust, there is a more onerous obligation to account for costs across all schools under the management of the MAT board. Tollbar have therefore undertaken a considerable review of all expenditure, not least in respect of print management. Tollbar concluded that a reliable, cost-effective and efficient solution was required.
The Company
The Tollbar Academy consists of 8 schools across Lincolnshire, collectively teaching over 4,500 pupils. The Academy plans to grow further in the coming years.
Challenges
- Need to have transparency of costs/billing
- Need to maintain high service levels
- Need to manage usage across all devices
- Strong relationship management required
- Adopt a flexible approach with systems & building
Tollbar MAT are an innovative organisation that is constantly striving for growth and improvement. As part of this plan, it is essential that their day-to-day workplace infrastructure operates effectively.
The Solution
Spectrum were invited to take over the service and support of the existing equipment initially to demonstrate that they could improve levels of service and communication. Spectrum replaced the original equipment over a period of several years, and we now maintain in excess of 150 Canon printers, photocopiers and wide format printers across the schools. Not only have IT@Spectrum installed the right Canon device for the right location, but it has allowed the introduction of systems that can better control usage, such as reducing colour print, double-sided print and encouragng ‘scan not print’ to reduce paper wastage.
The features that Spectrum have introduced are aligned with Tollbar’s requirements in respect of their tight procurement rules and the need to prove value for money. By going the extra mile and providing a bespoke approach to account management, Spectrum can give further transparency on spending and usage, providing broken-down device information, asset registers and unique reference codes, all so that the management of the Trust has greater peace of mind that Spectrum are providing an effective, value for money solution.
Improved efficiency of print/copy/scan fleet
Consistently high service levels
Reduced dependence on IT support team
Multi-site solution
An Insight into tomorrow’s workplace.
“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”
DirectorYoungs
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