We are monitored by the BSI to ensure that our high standards are continually achieved, supporting a wide range of equipment with an industry-leading average field fix time of just 3 hours and 58 minutes.
Our skilled service team are accredited with the latest manufacturer accreditations to professionally repair all of our devices. We were also awarded the highest possible status under Canon's pan-European quality accreditation scheme, demonstrating that our experts are able to provide you with the very best support.
We manage our customers’ needs proactively and invest heavily in a large consumables and parts inventory to ensure that our engineers have all they need at hand and can repair devices as quickly as possible.
We take care to schedule our service calls so that our route ensures the maximum speed of call out. Our stats show that our engineers spend 84% of their time is on jobs and only 16% of their time travelling. We know that time is money for our customers.